Content Producer – Video, Brand & Community
Much of the work we do for customers—and many of the people behind it—never gets seen. This role will change that. As our Content Producer, you will identify, film, edit and publish compelling stories from across Acorn Life Group. You will also create clear, accessible content that helps customers and future customers understand pensions, protection and insurance and make informed financial decisions.
Much of the work we do for customers—and many of the people behind it—never gets seen. This role will change that. As our Content Producer, you will identify, film, edit and publish compelling stories from across Acorn Life Group. You will also create clear, accessible content that helps customers and future customers understand pensions, protection and insurance and make informed financial decisions.
Your storytelling will centre on three pillars:
- Colleagues – The people behind the work. Showcase the expertise, personalities and everyday contributions of the people across Acorn Life Group.
- Customers – The difference we make. Tell stories about the advice, support, service and solutions we provide that make a difference when customers need it most.
- Community – The difference we make together. Highlight local clubs, charities, partnerships and initiatives that support the communities where we live and work.
Across these storytelling pillars, the main product priorities will be pensions and retirement, including auto-enrolment, supported by content on car and home insurance, life cover and protection.
This role reports directly to the Head of Marketing & Communications and works closely with the Brand Manager, colleagues across Acorn Life Group and external agency partners. It will involve regular travel to offices, events and community locations around Ireland, with occasional flexibility for filming or events outside standard working hours. The successful candidate will have access to the equipment and software required to create high-quality, compliant content.
About Ask Acorn
Ask Acorn, part of the Acorn Life Group, is one of Ireland’s fastest-growing financial services firms—100% Irish-owned and proudly rooted in communities nationwide for 35 years. Our mission is simple: to give people peace of mind about their finances, with trusted advice and tailored solutions at every life stage. From life and pensions to general insurance and premium finance, we help customers make confident decisions—supported by a network of qualified advisors and a passionate operations team behind the scenes. We’re more than a financial services provider—we’re a company built on trust, empathy and clarity. That’s why every part of our business plays a vital role in delivering the seamless, respectful experience our customers expect. Join us at Ask Acorn and be part of a company that puts relationships, service and purpose at the heart of everything we do.
Key Responsibilities
- Story Development & Production
- Build relationships across Acorn Life Group and maintain a pipeline of colleague, customer and community stories aligned with business priorities and audience needs.
- Research stories, conduct interviews, write scripts and captions, and plan, film and edit video and photography in offices, at events and on location.
- Produce platform-appropriate short videos, reels, carousels, posts and longer-form video for LinkedIn, Instagram and YouTube, including accessible captions and formats.
- Financial Education & Campaign Content
- Translate pensions, retirement savings, auto-enrolment, insurance and protection into clear, accurate “Plain Talk” content for different audiences.
- Adapt agency-created campaign assets into useful, channel-specific content for pensions, insurance and protection.
- Create supporting materials such as infographics, brochures, posters and advertising assets for campaigns, the website and our advisors.
- Contribute creative content to campaigns covering retirement planning, pensions awareness, insurance, protection, community activity and ESG priorities.
- Content Planning, Publishing & Performance
- Own and maintain the content calendar and production pipeline, balancing planned campaigns with timely content opportunities.
- Prepare, schedule and publish approved organic content across LinkedIn, Instagram and YouTube, including captions, metadata and platform specifications.
- Apply platform best practice and emerging content formats to improve reach, engagement and audience understanding.
- Monitor performance, produce clear monthly reporting and use evidence to test and improve future content.
- Stakeholder, Agency & Compliance Management
- Work closely with the Brand Manager on campaigns, creative direction and consistent application of the Ask Acorn brand.
- Brief and coordinate external agencies on major creative projects, campaign launches and paid advertising, while increasing the speed and quality of day-to-day in-house production.
- Build regulatory, brand, consent, copyright, accessibility and data-protection requirements into content from initial concept through to approval and publication.
What Success Looks Like
- A consistent pipeline of high-quality, compliant content across priority channels.
- Greater visibility of our colleagues, customer outcomes and community activity.
- Improved reach, engagement and video performance across LinkedIn, Instagram and YouTube.
- Clear monthly reporting and evidence-led improvement in content performance.
Qualifications & Skills
- Required
- At least two years’ relevant experience in video production, multimedia production or professional content creation.
- Strong end-to-end video skills, including planning, filming, sound, lighting, editing and delivery for social and digital channels.
- Strong interviewing, scriptwriting, caption-writing and copywriting skills, with the ability to make people care and explain complex topics clearly.
- Good photography and visual-design skills, particularly for short-form social content.
- Confidence filming and directing contributors in offices, at events and on location.
- Care with accuracy and comfort working within regulatory, brand, consent, copyright, accessibility and data-protection requirements.
- Excellent communication, organisation and stakeholder-management skills, with the ability to manage multiple projects and deadlines.
- Proficiency with design, editing and scheduling tools.
- Comfort using performance data to report on results and refine content.
- A portfolio or links to content demonstrating strong storytelling, technical production quality and the ability to simplify complex subjects.
- A full, valid driving licence and access to a vehicle are essential, as regular travel to offices, events and community locations around Ireland is required.
- Applicants must have the legal right to work in Ireland and, where applicable, hold a valid visa or employment permit for the duration of their employment.
- Desired
- A qualification in marketing, digital marketing, communications, media production, graphic design or a related field.
- Experience creating content in financial services or another regulated sector.
Why Join Us?
At Ask Acorn, our people are our greatest strength. That’s why we offer:
- Competitive salary and annual leave
- Flexible working options
- Annual performance-based bonus
- Company pension scheme, sick leave and Employee Assistance Programme
- Career development opportunities across both Ask Acorn (distribution) and Acorn Life (manufacturing)
- Active Sports & Social Club with regular events and team activities
- Charity involvement, including fundraising, community partnerships and volunteering opportunities
- Annual subsidised company trip—a highlight of the year for connection and celebration
We invest in our people’s growth, listen to their needs and support their ambitions—because when our people thrive, our business does too. It’s a win-win for everyone.
